If staying in a Wyndham property:
Packages including any upgrade fees, additional nights or seasonal surcharges are non-refundable and cannot be transferred to another name. Rescheduling outside of 7 days from check-in will incur a $50 fee to be charged at the time of rescheduling. A maximum of 1 reschedules allowed per booking. Rescheduling or cancellations are not permitted within 7 days of check-in. A no-show on the check-in date and non-attendance or failure to complete the sales presentation, will incur a Penalty Charge being the full accommodation cost, which will be automatically charged to your credit card.
If staying in a non-Wyndham property:
Cancellations of reservations and attempts to reschedule bookings made at Non-Wyndham properties are not permitted for any reason. Once confirmed a booking cannot be refunded or altered in any way and will incur the full accommodation price being automatically charged to your credit card.
If you would like apply to cancel your Holiday Voucher, please be advised that cancellation fees may apply. Please see section above for more details. If you would like to proceed, please download and complete the Section 82 - Cancellation Form
and send via e-mail to email@example.com