Cancellation policy


In line with new restrictions from governments across the region designed to contain the coronavirus/COVID-19, Wyndham has made the difficult decision to close all Wyndham resorts commencing immediately.   This action is being taken to keep our guests and team members safe. All of us also have a larger part to play in helping our health professionals across this region to halt the spread of this virus.

As a result, all holiday bookings due to check-in on or before 31 May 2020 have now been CANCELLED.  We sincerely apologise for any inconvenience. All holiday certificates and Wyndham Holiday Passes now have an additional 3 months to book their holiday or Special Invitation Stay. 

Please note due to government recommendations we will not be allowing any new bookings for travel up until 30 April 2020. We will continue to monitor and evaluate the situation closely.  If there are any new changes made to the above conditions, we will advise you accordingly. 


Cancellation Notice:

If you would like apply to cancel your Holiday Voucher, please be advised that cancellation fees may apply. Please see section above for more details.
If you would like to proceed, please complete the form below. Alternatively please download and complete the Section 82 – Cancellation Form and send to

Booking Cancellation Form

  • Booking Cancellation Details

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